BD Baji Apps Privacy Policy — Your data is safe with us

BD Baji Apps takes your privacy seriously. This Privacy Policy ("Policy") explains in detail how we collect, use, store, and protect the personal information of users on the BD Baji Apps platform. By creating an account or using the platform, you agree to this Policy. Please read it carefully from start to finish.

1 What information we collect

BD Baji Apps collects certain information to deliver its services on the platform. This data falls into two categories — information you provide directly, and information collected automatically.

Directly Provided Information

• Full name, date of birth, and gender.
• Mobile number and email address.
• Home address and district/division.
• National ID or passport number (for KYC purposes).
• Payment account details (Mobile Banking, Nagad, Rocket numbers).
• History of communications made to customer support.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Which pages you visited on the platform and for how long.
• Date and time of login and logout.
• Game history and transaction details.
• Cookie and local storage data.

2 How Your Data Is Used

BD Baji Apps uses the information it collects for the following purposes:

BD Baji Apps never uses your personal information beyond the purposes stated above. If a new use of your data becomes necessary, you will be notified in advance.

3 How Long Your Data Is Retained

BD Baji Apps does not retain any information longer than necessary. Retention periods are outlined below:

• Account information: For as long as the account remains active, and for up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC documents: For as long as necessary following verification, up to a maximum of 5 years.
• Support Chat: Up to 1 year after the issue is resolved.
• Cookie data: Deleted upon session expiry or after the designated period.

4 Who Your Data Is Shared With

BD Baji Apps never sells your information. However, it may be shared with certain third parties where necessary to operate our services:

• Payment Provider: To process transactions with Mobile Banking, Nagad, and other approved payment services.
• Game Provider: Certified game providers for Live Casino and slot games receive only the data strictly necessary to operate those games.
• Legal authorities: Where required by applicable law in Bangladesh or by court order.
• Fraud Prevention Services: Limited data may be verified to ensure security.

All of the above third parties are contractually bound to comply with BD Baji Apps privacy standards. They may not use your information for any other purpose.

5 Cookie Policy

Cookies are used on the BD Baji Apps platform. A cookie is a small text file stored in your browser that helps improve your browsing experience.

Types of cookies we use

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language and preference settings.
• Analytics Cookies: To understand which parts of the platform are used most.
• Marketing Cookies: To show you relevant promotions — you can opt out whenever you like.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

6 Your rights

BD Baji Apps believes you have full rights over your own data. You may exercise the following rights at any time:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Data Processing: You can request that your data be used in a limited way in certain circumstances.
• Right to Marketing Opt-Out: You can opt out of promotional messages at any time.
• Right to lodge a complaint: If this Policy is violated, you may file a complaint with our support team.

To exercise any of these rights, please contact BD Baji Apps support. We typically respond within 30 business days.

7 Children's Privacy

BD Baji Apps is strictly for users aged 18 and above. We do not intentionally collect information from minors.

• Age is verified at the time of account registration.
• If we discover that a minor has created an account, that account and all associated data will be deleted immediately.
• If parents become aware of a child's account, they may notify our support team.

8 Security Measures

BD Baji Apps has implemented the highest technical and organizational measures to keep your data secure:

• SSL/TLS encryption: All data transfers occur through encrypted channels.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): Two-factor login for added security.
• Regular Security Audits: Regular audits are conducted to identify and address platform security vulnerabilities.
• Restricted Access: Only authorized personnel may access specific data.
• Data Backup: Your data is regularly backed up on secure servers.

Please keep in mind — no system on the internet is completely secure. Keep your password confidential and report anything suspicious to us immediately.

9 Privacy Policy Updates

BD Baji Apps reserves the right to update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of this page will reflect any changes.
• You will be notified by email or platform notification whenever significant changes are made.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the changes.
• If you do not agree to the changes, you may close your account and withdraw your balance.

10 Contact Us

For any questions, complaints, or data deletion requests regarding the Privacy Policy, please contact the BD Baji Apps support team:

• Email: support@bdbaji apps.org
• Response Time: Usually within 24–48 hours.
• Business hours: 7 days a week, 9:00 AM to 11:00 PM.

Your privacy is not just a policy to us — it is our responsibility. BD Baji Apps is always by your side.